December 20th, 2017 by admin
We are proud to announce an education plan to advise business owners on the potential risks facing any organization that accepts, stores and utilizes customer credit cards. The Payment Card Industry Data Security Standard (PCI DSS) applies to any organization, regardless of size, and it imposes rules...
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Tags: data protection, PCI, liability, fines
Posted in: Press Release
November 23rd, 2017 by admin
Good customer service depends on excellent communications. With our call center solutions, your business benefits from a range of tools to improve the effectiveness of your staff when handling calls. Our call center solutions help your team answer calls quickly and efficiently.
...
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Tags: communications, call center, customer service, recording
Posted in: Solutions
October 24th, 2017 by admin
Independent Telecommunications Corporation a leading provider of unified communications has announced that the company is certified to provide cybersecurity solutions to SMBs (small to mid-sized businesses) to protect them from the barrage of cyber-attacks that occur every day. Cybercrimes are a serious...
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Tags: cyber security, malware, hacking
Posted in: Press Release
September 27th, 2017 by admin
We are a fast paced society, with little patience for phone tag, or waiting for a call back. We need the information we are looking for when we need it and that requires an innovative solution. ITC offers many application specific solutions that can be customized to your organization's...
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Tags: centralized, solutions, efficiency, availability
Posted in: Solutions
September 22nd, 2017 by admin
Independent Telecommunications Corporation, a leader in unified communications, announced today that the company will be launching an awareness campaign to educate small to mid-sized business (SMB) owners about the importance of having a 4G backup plan in their organizations. With the vast majority...
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Tags: communications, technology, upgrades, 4G, data protection, wireless, network
Posted in: Press Release
August 28th, 2017 by admin
Earlier this year we expanded our product offerings in the area of surveillance. For many customers it was as result of needing
loss mitigation, and the benefits of an upgraded HD system allow for high quality images, audio, and video that are easily exported
and used...
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Tags: video surveillance, security, mobility, analytics, cameras
Posted in: Solutions
August 19th, 2017 by admin
We are excited to announce our offering of SD-WAN (Software-Defined Networking in a Wide Area Network). SD-WAN simplifies the management and operation of a WAN (Wide Area Network) by separating the networking hardware from its control mechanism. A key application of an SD-WAN is to allow companies...
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Tags: technology, SD-WAN, IT
Posted in: Press Release
July 28th, 2017 by admin
While it's not common, business equipment can fail. Whether due to an accident or a serious incident or disaster, the fear of losing all your business function is real. With ITC's Business Continuity, you're ensured that your critical business functions will continue to operate, or be recovered...
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Tags: Disaster Recovery, loss, accident, function, operate
Posted in: Solutions
July 13th, 2017 by admin
You could have the best IT tools, application, and hardware installed for your business, but with a sub-optimal infrastructure, you'll never experience their full potential. As we put more and more of a workload on our IT network, it's imperative that the cabling and data infrastructure is setup...
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Tags: cabling, IT infrastructure, network reliability
Posted in: Solutions
May 17th, 2017 by admin
Don't underestimate the amount of time you waste each day trying to reach your colleagues. Coordinating meetings large and small, calling to ask about a report, trying to get questions answered, monitoring project progress, or even just finding out who wants to join you for lunch - all of that takes...
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Tags: communications, Unified Communications, cloud-based, mobility, collaboration, data storage
Posted in: Solutions
April 14th, 2017 by admin
One of the best features of cloud services, if you ask millennials at least, is the ability to BYOD. That is, Bring Your Own Device to work. For those who don't know the term, this refers to moving on from using just desktops and laptops. With data, emails, calls, and applications accessible from anywhere...
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Tags: communications, cloud, bring your own device
Posted in: Solutions
March 27th, 2017 by admin
Here at ITC, we are still seeing storms and Winter Weather Advisories in the region, even with spring officially here. The snow storms of the past month brought in feet of snow, hazardous conditions, and even power outages. In past years, we've seen power lines downed, fallen trees, and other conditions...
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Tags: Disaster Recovery, Business Continuity, quickly recover and restore, weather damage, data storage
Posted in: Solutions
February 16th, 2017 by admin
ITC Communications knows that business owners need to be able to focus on their business. They want to spend as little time as possible managing servers, user setup, maintenance, wireless settings, and network monitoring. For most businesses, these elements are the most disruptive when things go wrong....
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Tags: managed it, maintenance, network monitoring, upgrades
Posted in: Solutions
February 1st, 2017 by admin
We're expanding our surveillance offerings! This is in response to businesses asking for security measures and cameras at their entrances. They have given different reasons for wanting to improve their security system, but ultimately all of them profit from new features and applications. We've helped...
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Tags: video surveillance, security, mobility, analytics, cameras
Posted in: Solutions