April 14th, 2021 by admin
Leading Managed Technology Services Provider Presents Workplace Interaction Strategies for Small to Mid-Sized Businesses
NEWBURGH - ITC a leading managed technology services provider (MTSP), reported today on the state of artificial intelligence (AI)...
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Tags: customer service, cyber security, SMB, technology
Posted in: Press Release
January 29th, 2019 by admin
If you provide any kind of service to people, you know that having quality customer service makes it easier on everyone. From your employees to your customers, it affects a lot. Good customer service is the difference between a recommendation...
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Tags: call center, communications, customer service, recording
Posted in: Solutions
November 23rd, 2017 by admin
Good customer service depends on excellent communications. With our call center solutions, your business benefits from a range of tools to improve the effectiveness of your staff when handling calls. Our call center solutions help your...
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Tags: call center, communications, customer service, recording
Posted in: Solutions