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Blog Articles from ITC Communications

Helping Businesses Shift from Survival Mode to Strategic Growth Mode

March 22nd, 2021 by admin

Business people shaking hands

Leading Managed Technology Services Provider Presents Workplace Interaction Strategies for Small to Mid-Sized Businesses NEWBURGH - ITC a leading managed technology services provider (MTSP), announced today that the company is helping businesses develop strategic plans for workplace interaction as...

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Posted in: Press Release

Leveraging Clearfly for Mission Critical Communications

February 24th, 2021 by admin

Server cabling

Leading Managed Technology Services Utilizes Clearfly to Keep Key Facilities and Businesses Connected During COVID-19 NEWBURGH - ITC, a leading managed technology services provider (MTSP), announced today that the company leverages Clearfly, a top-tier SIP (Session Initiation Protocol) trunking...

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Posted in: Press Release, Services

Why Cloud Solutions are The Future of Business Technology

February 18th, 2021 by admin

 A hand outstretched with a 2D cloud floating about it, that has multiple chalk-like sketch drawings inside it to represent the many uses of Cloud technology

Cloud technology is rapidly becoming the standard for many businesses, as what it has to offer can't be ignored. It's becoming clearer that the cloud can only improve one's business operations as time goes on. If you need an example, look at what's happened due to the pandemic. Businesses that...

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Posted in: Solutions

Supporting Businesses with Innovative Solutions

November 1st, 2020 by admin

A hand touching a computer chip graphic overlay

Whether your business is working remotely or in the office, you are always looking for an edge over your competitors. It could be Managed IT Services to free up your time to focus on customers, video conferencing to improve your communication and collaboration amongst your remote workforce, or improved...

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Posted in: Solutions, Services

How Our Business Continuity Lets Your Business Weather Any Storm

September 22nd, 2020 by admin

A man in a suit holding an umbrella while facing a storm

It can be devastating to have your operations interrupted by things outside of your control, and few things can stop your business like natural disasters. Just look at what tropical storm Issa did. Even if businesses were miles away, avoiding the full brunt of the storm, they still lost power....

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Posted in: Solutions

How ITC Can Support Your Remote Workforce

August 21st, 2020 by admin

A young man working from home at his desk with his laptop open while he takes notes

Working remotely has been a struggle that many businesses have had to overcome because of the pandemic. However, many of them are still struggling to support their new method of work, with few being able to bring out its maximum potential. Companies need innovative solutions that can increase...

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Posted in: Solutions, Services

Communication Tools to Keep Your Remote Workforce Productive

June 16th, 2020 by admin

A man working from home using a laptop and a headset

At ITC Communications, we understand that communication is an integral part of your business's success. Whether it is communicating with customers or employees communicating on a project, your company relies heavily on uninterrupted communication. In order to communicate effectively, your employees...

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Posted in: Solutions, Services

Why Business Continuity is Important

May 18th, 2020 by admin

Close up of a hand turning a dial that says 'Disaster Recovery Plan' to Start, as the dial glows bright blue

Business continuity remains an important plan for many companies to have in place in case of disasters, as it allows them to continue key operations in spite of it. However, it is frequently overlooked or pushed back on the priority list regardless of that fact. Now with what has happened earlier this...

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Posted in: Solutions, Services

Empowering Companies to Combat COVID-19 with an Innovative Approach Using Microsoft Teams

May 10th, 2020 by admin

User working on a laptop with phone on table

NEWBURGH – We are a leading managed technology services provider (MTSP) that is empowering business owners to accelerate innovation within their companies through Microsoft’s new software, Teams. Microsoft Teams is a tool that dramatically enhances every employee’s ability to collaborate...

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Posted in: Press Release

Build a Remote Workforce with ITC

April 6th, 2020 by admin

A women wearing glasses in a tan sweater working on her laptop at her desk in the comfort of her home

We find ourselves in a time of uncertainty for many businesses, as the climate has rapidly changed to adapt or close operations until further notice. This has left many struggling to try to implement the infrastructure or tools required to stay running. Many companies finding that a remote workforce...

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Posted in: Solutions

Leverage the Power of Microsoft Teams to Collaborate More Effectively

March 10th, 2020 by admin

Four Business people video conferencing with colleagues

NEWBURGH – ITC, a leading managed technology services provider (MTSP), announced today that the company is leveraging the power of Microsoft Teams to help companies collaborate faster and more effectively. As we enter a new decade, the workforce is changing drastically, both in demographic and behavioral...

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Posted in: Press Release

How WebRTC can Enhance Customer Experience

October 2nd, 2019 by admin

Man on laptop

Newburgh – Did you know that WebRTC (RealTime Communications) is set to change the way companies communicate? WebRTC is a way to make phone calls, video calls, send instant messages, and share files with nothing but a web browser. WebRTC is already compatible with an estimate...

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Posted in: Press Release

Improve Your Customer Service With Our Call Center Solution

January 29th, 2019 by admin

Customer service representatives

If you provide any kind of service to people, you know that having quality customer service makes it easier on everyone. From your employees to your customers, it affects a lot. Good customer service is the difference between a recommendation or an angry review left behind. While on the...

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Posted in: Solutions

ITC Leverages Inspeed Networks to Provide Quality Services

October 15th, 2018 by admin

Cloud Connecting Computers on a Digital Background

NEWBURGH – InSpeed Networks™ the leading provider of self-driving SDWAN solutions and ITC, a leading managed technology services provider, today announced that ITC has selected InSpeed Networks to help them provide unified connectivity, improved network performance, security and real-time...

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Posted in: Press Release

Video-as-a-Service with the Cloud

February 28th, 2018 by admin

Video conferencing

It used to be that the only way to talk face-to-face long distance was to hop on a plane or in the car, spending hours of time and too much money to connect. It was better than discussing everything over letters, the phone, and later email, but took staff out of commission during travel time. Thanks...

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Posted in: Solutions

State of the Union for Technology In 2018

February 23rd, 2018 by admin

State of the Union for Technology In 2018

Independent Telecommunications Corporation a leader in managed technology services, announced today that the company sharing its predictions for the future of the technology sector. Independent Telecommunications Corporation is preparing business owners for the anticipated technology explosion in 2018....

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Posted in: Press Release

Efficient Call Center Solutions

November 23rd, 2017 by admin

male customer service rep

Good customer service depends on excellent communications. With our call center solutions, your business benefits from a range of tools to improve the effectiveness of your staff when handling calls. Our call center solutions help your team answer calls quickly and efficiently. ...

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Posted in: Solutions

Importance of 4G Backup

September 22nd, 2017 by admin

Network

Independent Telecommunications Corporation, a leader in unified communications, announced today that the company will be launching an awareness campaign to educate small to mid-sized business (SMB) owners about the importance of having a 4G backup plan in their organizations. With the vast majority...

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Posted in: Press Release

Communication Applications that Save Time

May 17th, 2017 by admin

cloud

Don't underestimate the amount of time you waste each day trying to reach your colleagues. Coordinating meetings large and small, calling to ask about a report, trying to get questions answered, monitoring project progress, or even just finding out who wants to join you for lunch - all of that takes...

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Posted in: Solutions

Cloud - Bring Your Own Device

April 14th, 2017 by admin

The Cloud- Bring Your Own Device

One of the best features of cloud services, if you ask millennials at least, is the ability to BYOD. That is, Bring Your Own Device to work. For those who don't know the term, this refers to moving on from using just desktops and laptops. With data, emails, calls, and applications accessible from anywhere...

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Posted in: Solutions

About ITC Communications

June 30th, 2016 by admin

Independent Telecommunications Corporation (ITC) is a technology company that focuses on commercial clients including businesses, municipalities and schools. Founded in 1989, ITC provides a broad range of technology solutions including: Access Control, Managed IT, Situational Awareness, Structured Cabling,...

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Posted in: about

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