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Does Your Business Need a Secondary Internet Connection?

March 24th, 2021 by admin

A businessman touching the polygonal brain with various application icons connected to it

The internet has become a vital part of business operations. Most of your business applications rely on an internet connection to be accessed, and most phone systems use an internet connection as well. An internet outage means that your employees can't access your servers, and your VoIP phone system is down. Other applications that an outage may impact are Intranet Sites, email and messaging, video conferencing, and task management apps. An outage can cost your company thousands of dollars. While most businesses have a disaster recovery plan that includes data backups, your company should consider adding a backup ISP. Having a backup ISP will ensure that your business doesn't lose internet access if your primary ISP has technical issues or inclement weather causes interruptions in service.

Service Interruptions

In the last few months, Verizon customers in the Northeast have experienced outages. The outages significantly impacted businesses and their customers. According to Gartner research, an outage can cost companies an average of $5,600 per minute, equating to over $300,000 per hour. Not being able to connect to the internet is a situation that most businesses want to avoid, and the companies that have a secondary internet connection were able to remain operational. Remaining operational is a huge advantage and can give you an edge over your competitors.

Benefits of Secondary ISP

If your business has a secondary ISP, you will reduce downtime and improve your business continuity. If your primary ISP has an outage, your business will remain operational, and you can communicate with your customers, and your employees can still be productive. Customers may leave companies that don't provide quality customer service, and ensuring that your business is always operational will keep your customers happy.

If your business needs a secondary ISP, we can help your company avoid costly outages and improve your business continuity. Contact us today to learn more.

Posted in: Solutions

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