Leveraging technology & putting it to work for you!


About

Blog Articles from ITC Communications

Protect Your Company With a Business Continuity Plan

July 23rd, 2021 by admin

A man staring at a tablet with multiple projections coming off it

Few things can be as costly and unpredictable as business disruptions. Whether it's due to natural disasters, human error, technical issues, or cyber-attacks, your business can be brought to a standstill when you least expect it; with many companies...

Read Full Story »

Posted in: Solutions, Services

Does Your Business Need a Secondary Internet Connection?

March 24th, 2021 by admin

A businessman touching the polygonal brain with various application icons connected to it

The internet has become a vital part of business operations. Most of your business applications rely on an internet connection to be accessed, and most phone systems use an internet connection as well. An internet outage means that your employees can't...

Read Full Story »

Posted in: Solutions

Why Cloud Solutions are The Future of Business Technology

February 18th, 2021 by admin

 A hand outstretched with a 2D cloud floating about it, that has multiple chalk-like sketch drawings inside it to represent the many uses of Cloud technology

Cloud technology is rapidly becoming the standard for many businesses, as what it has to offer can't be ignored. It's becoming clearer that the cloud can only improve one's business operations as time goes on. If you need an example, look at what's...

Read Full Story »

Posted in: Solutions

Protecting SMBs from Exponential Growth in Cybercrime

January 19th, 2021 by admin

Lock and keys

Leading Managed Technology Services Provider Educates Businesses on Dramatic Increase in Cybercrime Directed at Small-Business Owners and How to Prevent It NEWBURGH ITC, a leading managed technology services provider (MTSP), announced today that...

Read Full Story »

Posted in: Press Release, Solutions

Supporting Businesses with Innovative Solutions

November 1st, 2020 by admin

A hand touching a computer chip graphic overlay

Whether your business is working remotely or in the office, you are always looking for an edge over your competitors. It could be Managed IT Services to free up your time to focus on customers, video conferencing to improve your communication and...

Read Full Story »

Posted in: Solutions, Services

How Our Business Continuity Lets Your Business Weather Any Storm

September 22nd, 2020 by admin

A man in a suit holding an umbrella while facing a storm

It can be devastating to have your operations interrupted by things outside of your control, and few things can stop your business like natural disasters. Just look at what tropical storm Issa did. Even if businesses were miles away, avoiding...

Read Full Story »

Posted in: Solutions

How ITC Can Support Your Remote Workforce

August 21st, 2020 by admin

A young man working from home at his desk with his laptop open while he takes notes

Working remotely has been a struggle that many businesses have had to overcome because of the pandemic. However, many of them are still struggling to support their new method of work, with few being able to bring out its maximum potential. Companies...

Read Full Story »

Posted in: Solutions, Services

Thermal Cameras and Scanners to Keep Employees and Customers Safe

July 27th, 2020 by admin

Big Surveillance Camera Focusing on Human Icon Collecting Data, 3D Rendering

NEWBURGH - ITC, a leading managed technology services provider (MTSP), announced today that the company is supplying small to mid-sized businesses (SMBs) with thermal cameras and scanners designed to read body temperature in order to keep their locations...

Read Full Story »

Posted in: Press Release, Solutions

Communication Tools to Keep Your Remote Workforce Productive

June 16th, 2020 by admin

A man working from home using a laptop and a headset

At ITC Communications, we understand that communication is an integral part of your business's success. Whether it is communicating with customers or employees communicating on a project, your company relies heavily on uninterrupted communication....

Read Full Story »

Posted in: Solutions, Services

Why Business Continuity is Important

May 18th, 2020 by admin

Close up of a hand turning a dial that says 'Disaster Recovery Plan' to Start, as the dial glows bright blue

Business continuity remains an important plan for many companies to have in place in case of disasters, as it allows them to continue key operations in spite of it. However, it is frequently overlooked or pushed back on the priority list regardless...

Read Full Story »

Posted in: Solutions, Services

Migrate to the Cloud to Increase Business Continuity

April 26th, 2020 by admin

A man drawing a cloud with connected devices

The cloud offers numerous benefits to companies, including the ability to work from anywhere. As the COVID-19 outbreak continues to impact the way businesses operate, the need for businesses to adapt has grown. One way companies can overcome the work...

Read Full Story »

Posted in: Solutions

Build a Remote Workforce with ITC

April 6th, 2020 by admin

A women wearing glasses in a tan sweater working on her laptop at her desk in the comfort of her home

We find ourselves in a time of uncertainty for many businesses, as the climate has rapidly changed to adapt or close operations until further notice. This has left many struggling to try to implement the infrastructure or tools required to stay running....

Read Full Story »

Posted in: Solutions

The Five Keys to a Quality Business Continuity Plan

March 12th, 2020 by admin

A storm with lightning is raging above the ocean and a lifesaver buoy is landing in the water

As a business owner, you should always be planning for the future. Often, the daily tasks and issues that arise will take precedence, but being ill-prepared for a disaster or interruption in normal business activities can have an incredibly detrimental...

Read Full Story »

Posted in: Solutions

ITC Provides Solutions for Your Business with Managed IT Services

January 29th, 2020 by admin

Hand pushing IT button with a blue background

In today's business landscape, companies are more reliant on their IT systems than ever before. With that reliance comes a large amount of resources being directed at your IT department, which can take away from dealing with your business's day-to-day...

Read Full Story »

Posted in: Solutions, Services

What can a Modern Surveillance System do for Your Business?

December 16th, 2019 by admin

Overhead image of a freeway with surveillance-system highlighting a car in crosshairs

Surveillance has improved a lot with the times, to the point where it's capable of so much more than in the past. With HD video quality, advanced software, and wireless capabilities, modern surveillance systems can accomplish more for your business...

Read Full Story »

Posted in: Solutions, Services

Premises vs Cloud, What Works Best for Your Business?

June 3rd, 2019 by admin

User interaction on a VoIP phone

The temptation of moving to the cloud affects many companies due to the influx of corporations moving to cloud servers over the last few years. If your business is currently using an on-premises or an on-site server system, it may be more beneficial...

Read Full Story »

Posted in: Solutions

If It Isn't Broke, Why Fix It? When to Change Your Phone System

May 20th, 2019 by admin

VoIP telephone handset off

As a company grows and expands, insisting on keeping old phone equipment just as long as it is functional as a way to keep costs low is a method that will inevitably end up costing your company more. There are important questions to ask yourself on...

Read Full Story »

Posted in: Solutions

Our Work with Hospitals Around New York and How Our Voice Solution Is Right for You

April 15th, 2019 by admin

User dialing on phone keypad

We are proud to work with many hospitals and medical facilities around the tri-state installing and managing new phone and voice systems. We had the pleasure of introducing our signature phone system, Zultys, as a new solution while upgrading their...

Read Full Story »

Posted in: Solutions

Improve Your Customer Service With Our Call Center Solution

January 29th, 2019 by admin

Customer service representatives

If you provide any kind of service to people, you know that having quality customer service makes it easier on everyone. From your employees to your customers, it affects a lot. Good customer service is the difference between a recommendation...

Read Full Story »

Posted in: Solutions

Getting The Most Out of Your Network With Structured Cabling

December 6th, 2018 by admin

network with structured cabling

The basis of every system your business uses is its cabling, especially those connected to your network. Nowadays things like your surveillance system, video conferencing equipment, VoIP phones, and many other modern systems are hardwired in your network...

Read Full Story »

Posted in: Solutions, Services

Unifying Your Communications for Efficiency

November 1st, 2018 by admin

Diagram with laptops, desktop computer and mobile phones

All businesses utilize multiple forms of communications. Emails, phone calls, and even faxing are common in the workplace. Having all these options can be helpful, but it can also lead to many forms of miscommunication or even people missing out on...

Read Full Story »

Posted in: Solutions

Enterprise-Level Security and Network Protections

October 4th, 2018 by admin

Tablet Running Diagnostics in Data Center Room

Most people know that regular updates are required to keep your household computer network protected from viruses and other cyber threats. While these updates are important for business networks as well, the fact of the matter is that your system needs...

Read Full Story »

Posted in: Solutions

Eyes On From Anywhere

August 26th, 2018 by admin

Eye

It's late at night, your employees have all gone home for the day. Sure, they locked the door(hopefully), but what really happens when no one is there? You could hire a guard to make sure someone is watching the door,...

Read Full Story »

Posted in: Solutions

Advanced Overhead Paging Solutions

May 21st, 2018 by admin

Phone for paging

As your business grows more rapidly than ever, so too do your needs for efficient solutions for internal communications. For information that must be communicated instantly and efficiently to large portions of your business, there is no better solution...

Read Full Story »

Posted in: Solutions

Modern Communication for Your Modern Office

April 9th, 2018 by admin

Antique phone sitting on a table

With the advent of email, text messaging and video communications, it may seem as though making a simple phone call is a bit of an outdated method of communication. After all the telephone was invented nearly a century and a half ago!...

Read Full Story »

Posted in: Solutions

Video-as-a-Service with the Cloud

February 28th, 2018 by admin

Video conferencing

It used to be that the only way to talk face-to-face long distance was to hop on a plane or in the car, spending hours of time and too much money to connect. It was better than discussing everything over letters, the phone, and later email, but took...

Read Full Story »

Posted in: Solutions

Efficient Call Center Solutions

November 23rd, 2017 by admin

male customer service rep

Good customer service depends on excellent communications. With our call center solutions, your business benefits from a range of tools to improve the effectiveness of your staff when handling calls. Our call center solutions help your...

Read Full Story »

Posted in: Solutions

Unified Communications

September 27th, 2017 by admin

unified communications

We are a fast paced society, with little patience for phone tag, or waiting for a call back. We need the information we are looking for when we need it and that requires an innovative solution. ITC offers many application specific solutions...

Read Full Story »

Posted in: Solutions

Is It Time To Update Your Surveillance System?

August 28th, 2017 by admin

Surveillance

Earlier this year we expanded our product offerings in the area of surveillance. For many customers it was as result of needing loss mitigation, and the benefits of an upgraded HD system allow for high quality images, audio, and...

Read Full Story »

Posted in: Solutions

What if Disaster Strikes?

July 28th, 2017 by admin

Disaster Recovery

While it's not common, business equipment can fail. Whether due to an accident or a serious incident or disaster, the fear of losing all your business function is real. With ITC's Business Continuity, you're ensured that your critical business functions...

Read Full Story »

Posted in: Solutions

Structured Cabling for Optimal Performance

July 13th, 2017 by admin

Dell Cable Management

You could have the best IT tools, application, and hardware installed for your business, but with a sub-optimal infrastructure, you'll never experience their full potential. As we put more and more of a workload on our IT network, it's imperative...

Read Full Story »

Posted in: Solutions

Communication Applications that Save Time

May 17th, 2017 by admin

cloud

Don't underestimate the amount of time you waste each day trying to reach your colleagues. Coordinating meetings large and small, calling to ask about a report, trying to get questions answered, monitoring project progress, or even just finding out...

Read Full Story »

Posted in: Solutions

Cloud - Bring Your Own Device

April 14th, 2017 by admin

The Cloud- Bring Your Own Device

One of the best features of cloud services, if you ask millennials at least, is the ability to BYOD. That is, Bring Your Own Device to work. For those who don't know the term, this refers to moving on from using just desktops and laptops. With data,...

Read Full Story »

Posted in: Solutions

Don't Wait for a Storm

March 27th, 2017 by admin

Ice Storm

Here at ITC, we are still seeing storms and Winter Weather Advisories in the region, even with spring officially here. The snow storms of the past month brought in feet of snow, hazardous conditions, and even power outages. In past years, we've seen...

Read Full Story »

Posted in: Solutions

Saving You Time and Money

February 16th, 2017 by admin

managed it

ITC Communications knows that business owners need to be able to focus on their business. They want to spend as little time as possible managing servers, user setup, maintenance, wireless settings, and network monitoring. For most businesses, these...

Read Full Story »

Posted in: Solutions

Expanding our Video Surveillance Offerings

February 1st, 2017 by admin

surveillance

We're expanding our surveillance offerings! This is in response to businesses asking for security measures and cameras at their entrances. They have given different reasons for wanting to improve their security system, but ultimately all of them profit...

Read Full Story »

Posted in: Solutions

Unifying Different Communication Channels

December 14th, 2016 by admin

unified communications

We all know that each customer is unique and brings a different way of communicating with their provider. In IT, communication can vary between phone calls, emails, faxes, video, or even messaging. With information spread over so many different channels,...

Read Full Story »

Posted in: Solutions

That Face-to-Face Experience

November 8th, 2016 by admin

Who hasn't had to hear from accounting or management that traveling costs are too high? The pressure to manage topics over phone or email is going up. Yet we live in a global world during a mobile era. With our cloud video services, you can get that personal...

Read Full Story »

Posted in: Solutions

Ensuring a Smooth Disaster Recovery

October 7th, 2016 by admin

Having a plan for when disaster or hardware failure strikes is vital for preventing loss of business. Too often we put this off, thinking it won't happen to us. We've learned to be prepared. Resilience, Recovery, and Contingency - three key elements...

Read Full Story »

Posted in: Solutions

Overhead Paging

September 20th, 2016 by admin

Do you own a warehouse or office building? Improve employee safety and security today with our overhead paging solutions. These solutions are composed of commercial grade components which are designed for years of operation. Some benefits of this...

Read Full Story »

Posted in: Solutions