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Why Business Continuity is Important

May 18th, 2020 by admin

Business continuity remains an important plan for many companies to have in place in case of disasters, as it allows them to continue key operations in spite of it. However, it is frequently overlooked or pushed back on the priority list regardless of that fact. Now with what has happened earlier this...

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Posted in: Solutions, Services

Migrate to the Cloud to Increase Business Continuity

April 26th, 2020 by admin

The cloud offers numerous benefits to companies, including the ability to work from anywhere. As the COVID-19 outbreak continues to impact the way businesses operate, the need for businesses to adapt has grown. One way companies can overcome the work from home orders is to host operations in the cloud....

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Posted in: Solutions

Build a Remote Workforce with ITC

April 6th, 2020 by admin

We find ourselves in a time of uncertainty for many businesses, as the climate has rapidly changed to adapt or close operations until further notice. This has left many struggling to try to implement the infrastructure or tools required to stay running. Many companies finding that a remote workforce...

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Posted in: Solutions

The Five Keys to a Quality Business Continuity Plan

March 12th, 2020 by admin

As a business owner, you should always be planning for the future. Often, the daily tasks and issues that arise will take precedence, but being ill-prepared for a disaster or interruption in normal business activities can have an incredibly detrimental effect on your business's well-being. Creating...

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Posted in: Solutions

ITC Provides Solutions for Your Business with Managed IT Services

January 29th, 2020 by admin

In today's business landscape, companies are more reliant on their IT systems than ever before. With that reliance comes a large amount of resources being directed at your IT department, which can take away from dealing with your business's day-to-day operations. ITC offers IT Management services to...

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Posted in: Solutions, Services

What can a Modern Surveillance System do for Your Business?

December 16th, 2019 by admin

Surveillance has improved a lot with the times, to the point where it's capable of so much more than in the past. With HD video quality, advanced software, and wireless capabilities, modern surveillance systems can accomplish more for your business than ever. Our systems can be used to...

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Posted in: Solutions, Services

Premises vs Cloud, What Works Best for Your Business?

June 3rd, 2019 by admin

The temptation of moving to the cloud affects many companies due to the influx of corporations moving to cloud servers over the last few years. If your business is currently using an on-premises or an on-site server system, it may be more beneficial to stick with it because of the many essential benefits...

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Posted in: Solutions

If It Isn't Broke, Why Fix It? When to Change Your Phone System

May 20th, 2019 by admin

As a company grows and expands, insisting on keeping old phone equipment just as long as it is functional as a way to keep costs low is a method that will inevitably end up costing your company more. There are important questions to ask yourself on whether it’s time to upgrade to a new phone...

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Posted in: Solutions

Our Work with Hospitals Around New York and How Our Voice Solution Is Right for You

April 15th, 2019 by admin

We are proud to work with many hospitals and medical facilities around the tri-state installing and managing new phone and voice systems. We had the pleasure of introducing our signature phone system, Zultys, as a new solution while upgrading their existing systems at 13 new hospital locations. The...

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Posted in: Solutions

Improve Your Customer Service With Our Call Center Solution

January 29th, 2019 by admin

If you provide any kind of service to people, you know that having quality customer service makes it easier on everyone. From your employees to your customers, it affects a lot. Good customer service is the difference between a recommendation or an angry review left behind. While on the...

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Posted in: Solutions

Getting The Most Out of Your Network With Structured Cabling

December 6th, 2018 by admin

The basis of every system your business uses is its cabling, especially those connected to your network. Nowadays things like your surveillance system, video conferencing equipment, VoIP phones, and many other modern systems are hardwired in your network to function. Leading to your network and its...

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Posted in: Solutions, Services

Unifying Your Communications for Efficiency

November 1st, 2018 by admin

All businesses utilize multiple forms of communications. Emails, phone calls, and even faxing are common in the workplace. Having all these options can be helpful, but it can also lead to many forms of miscommunication or even people missing out on important notifications. All because they didn't answer...

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Posted in: Solutions

Enterprise-Level Security and Network Protections

October 4th, 2018 by admin

Most people know that regular updates are required to keep your household computer network protected from viruses and other cyber threats. While these updates are important for business networks as well, the fact of the matter is that your system needs more sophisticated protections. A simple anti-virus...

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Posted in: Solutions

Eyes On From Anywhere

August 26th, 2018 by admin

It's late at night, your employees have all gone home for the day. Sure, they locked the door(hopefully), but what really happens when no one is there? You could hire a guard to make sure someone is watching the door, but that gets expensive and drains resources you...

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Posted in: Solutions

Advanced Overhead Paging Solutions

May 21st, 2018 by admin

As your business grows more rapidly than ever, so too do your needs for efficient solutions for internal communications. For information that must be communicated instantly and efficiently to large portions of your business, there is no better solution than an advanced overhead paging system. ITC can...

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Posted in: Solutions

Modern Communication for Your Modern Office

April 9th, 2018 by admin

With the advent of email, text messaging and video communications, it may seem as though making a simple phone call is a bit of an outdated method of communication. After all the telephone was invented nearly a century and a half ago! However, phones have come a long way since Alexander...

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Posted in: Solutions

Video-as-a-Service with the Cloud

February 28th, 2018 by admin

It used to be that the only way to talk face-to-face long distance was to hop on a plane or in the car, spending hours of time and too much money to connect. It was better than discussing everything over letters, the phone, and later email, but took staff out of commission during travel time. Thanks...

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Posted in: Solutions

Efficient Call Center Solutions

November 23rd, 2017 by admin

Good customer service depends on excellent communications. With our call center solutions, your business benefits from a range of tools to improve the effectiveness of your staff when handling calls. Our call center solutions help your team answer calls quickly and efficiently. ...

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Posted in: Solutions

Unified Communications

September 27th, 2017 by admin

We are a fast paced society, with little patience for phone tag, or waiting for a call back. We need the information we are looking for when we need it and that requires an innovative solution. ITC offers many application specific solutions that can be customized to your organization's...

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Posted in: Solutions

Is It Time To Update Your Surveillance System?

August 28th, 2017 by admin

Earlier this year we expanded our product offerings in the area of surveillance. For many customers it was as result of needing loss mitigation, and the benefits of an upgraded HD system allow for high quality images, audio, and video that are easily exported and used...

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Posted in: Solutions

What if Disaster Strikes?

July 28th, 2017 by admin

While it's not common, business equipment can fail. Whether due to an accident or a serious incident or disaster, the fear of losing all your business function is real. With ITC's Business Continuity, you're ensured that your critical business functions will continue to operate, or be recovered...

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Posted in: Solutions

Structured Cabling for Optimal Performance

July 13th, 2017 by admin

You could have the best IT tools, application, and hardware installed for your business, but with a sub-optimal infrastructure, you'll never experience their full potential. As we put more and more of a workload on our IT network, it's imperative that the cabling and data infrastructure is setup...

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Posted in: Solutions

Communication Applications that Save Time

May 17th, 2017 by admin

Don't underestimate the amount of time you waste each day trying to reach your colleagues. Coordinating meetings large and small, calling to ask about a report, trying to get questions answered, monitoring project progress, or even just finding out who wants to join you for lunch - all of that takes...

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Posted in: Solutions

Cloud - Bring Your Own Device

April 14th, 2017 by admin

One of the best features of cloud services, if you ask millennials at least, is the ability to BYOD. That is, Bring Your Own Device to work. For those who don't know the term, this refers to moving on from using just desktops and laptops. With data, emails, calls, and applications accessible from anywhere...

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Posted in: Solutions

Don't Wait for a Storm

March 27th, 2017 by admin

Here at ITC, we are still seeing storms and Winter Weather Advisories in the region, even with spring officially here. The snow storms of the past month brought in feet of snow, hazardous conditions, and even power outages. In past years, we've seen power lines downed, fallen trees, and other conditions...

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Posted in: Solutions

Saving You Time and Money

February 16th, 2017 by admin

ITC Communications knows that business owners need to be able to focus on their business. They want to spend as little time as possible managing servers, user setup, maintenance, wireless settings, and network monitoring. For most businesses, these elements are the most disruptive when things go wrong....

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Posted in: Solutions

Expanding our Video Surveillance Offerings

February 1st, 2017 by admin

We're expanding our surveillance offerings! This is in response to businesses asking for security measures and cameras at their entrances. They have given different reasons for wanting to improve their security system, but ultimately all of them profit from new features and applications. We've helped...

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Posted in: Solutions

Unifying Different Communication Channels

December 14th, 2016 by admin

We all know that each customer is unique and brings a different way of communicating with their provider. In IT, communication can vary between phone calls, emails, faxes, video, or even messaging. With information spread over so many different channels, confusion is prevalent and efficiency reduced....

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Posted in: Solutions

That Face-to-Face Experience

November 8th, 2016 by admin

Who hasn't had to hear from accounting or management that traveling costs are too high? The pressure to manage topics over phone or email is going up. Yet we live in a global world during a mobile era. With our cloud video services, you can get that personal connection with clients and colleagues, while...

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Posted in: Solutions

Ensuring a Smooth Disaster Recovery

October 7th, 2016 by admin

Having a plan for when disaster or hardware failure strikes is vital for preventing loss of business. Too often we put this off, thinking it won't happen to us. We've learned to be prepared. Resilience, Recovery, and Contingency - three key elements to Business Continuity planning. ITC can help you...

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Posted in: Solutions

Overhead Paging

September 20th, 2016 by admin

Do you own a warehouse or office building? Improve employee safety and security today with our overhead paging solutions. These solutions are composed of commercial grade components which are designed for years of operation. Some benefits of this solution include: seamless integration with on-premise...

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Posted in: Solutions

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