Better Business Bureau

Products - Medium to Large Office Telephone Systems

Voice communications continues to be the primary method to connect with customers, vendors and peers. Depending upon the circumstances a variety of other methods such as e-mail, text messaging and faxes are frequently used to meet demanding communications goals from contact to contact. Utilizing technology to help staff communicate more efficiently regardless of the medium is where ITC can help your organization to help drive profitability and provide a competitive advantage. ITC offers many application specific solutions design specifically for your organization.

The Systems accommodate a host of useful features including:
  • VoIP - Voice over Internet Protocol telephones and service delivery. Expense reductions: Share voice and data infrastructure within the office, leverage VoIP dialtone offerings.
  • Unified Communications - direct inbound calls to ANY location transparently; screen these calls; direct or take messages at the corporate level.
  • Networking - A single communications system geographically dispersed for remote locations or branch offices
  • E-Mail Message Delivery & Synchronization - Have voice mail and faxes sent to your e-mail account. Provide a single location to receive and view all your messages regardless of location.
  • Text to Speech - Have e-mail messages read to you and even respond to them from any phone anywhere. Quite useful for times when you can't access your computer i.e. while driving.
  • Wireless Mobility - Single Base, Multi-Base/Cells, WiFi overlay and carrier cell phones can be seamless integrated locally, building / campus wide, or anywhere.
  • Teleworker - 100% access to in-office resources and features anytime, anywhere.
  • SIP Interfaces - Session Initiation Protocol is a non-proprietary method for establishing connectivity to new dial tone delivery offerings and even for 'off the shelf' multi-button instrument deployment.
  • Fax from the Desktop - Faxing is still required for some companies. Efficiently send faxes directly from your computer workstation - a huge time saver. Inbound faxes can be delivered directly to your e-mail account.
  • Presence - Know the status and availability of your workforce in real-time.
  • Computer Telephony Integration - a host of Computer Integration is possible including outbound dialing from any computer application and inbound 'screen pops' based upon the Callings Party's telephone number.


ITC provides full turnkey solutions with complete installation, programming and training of your staff. Talk to an ITC representative today to discuss your telecommunication application. Contact ITC for more information about for more information about this or any other offering.


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